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Privacy Policy

In this notice, ‘we’ and ‘us’ refers to Originalhome and ‘Site’ refers to Originalhome.nl.

Introduction and terms

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

We are committed to protecting and respecting your personal data and privacy. This privacy policy explains the types of personal data we may collect when you interact with us, and how we will store and protect that data. Whenever we process such information, we will do so in line with all applicable laws concerning the protection of personal data including GDPR.

By visiting our website www.originalhome.nl you are accepting to the practices described in this notice.

We may amend this privacy notice at any time by posting the amended version on our website www.originalhome.nl. We will announce any material changes to this privacy policy via email.

Who we are and how to contact us

This notice, along with our terms and conditions, sets out the basis on which any personal data we collect from you will be processed by us. We hope that the information provided answers any questions you may have but if not, please do get in touch with us at:

Email
hello@originalhome.nl

Address
Originalhome
Burgemeester Pabstlaan 10 B08
2131 XE Hoofddorp
The Netherlands

For the purpose of the GDPR Originalhome is the data controller. This privacy policy was last updated on May 18th, 2018.

What personal data we collect

Personal data is information relating to an identified or identifiable person.

The personal data we process includes your name, gender, delivery/billing address, email address and phone number and financial information such as banking details and VAT numbers.

You may give us your personal information by filling in forms on our website or by corresponding with us by phone, in-store, by email or otherwise. This includes information you provide when you register to use our website, subscribe to our service, search for a product, place an order on our website, participate in promotion or survey and when you report a problem with our Site.

We collect information about your interaction with our services and your communications with us. This can be information we receive from devices (including mobile devices) you use when you access our services. This information could include:

  • Device ID or unique identifier, device type, ID for advertising and a unique device token.
  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information.

We use cookies, web beacons, unique identifiers and similar technologies to collect information about the pages you view, the links you click and other actions you take when using our services, within our advertising or email content.

When you follow us on social media, we may have access to a part of your profile data. Originalhome also follows social media channels itself and can thus access data on your social media.

How we use your data

We use the information you give to us:

  • To fulfil a contract with you and to provide you with the information, products and services that you receive from us.
  • To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may be of interest you. We may contact you either in writing or by electronic means, if you have consented to this.
  • To notify you about changes to our privacy notice or terms of service.
  • To ensure that content from our site is presented in the most effective manner for you and for your browsing device.
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • As part of our efforts to keep our site safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

We may also us the information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. This includes to:

  • Improve our services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.
  • Personalise, measure and improve our advertising based on your advertising customisation preferences.
  • Deliver targeted marketing, service updates and promotional offers based on your communication preferences.
  • Measure the performance of our email marketing campaigns.

How long we keep your data

Our data retention policy is dictated by data protection laws and we will not keep your data for longer than is necessary.

Third party service providers

We will keep your data inside our organisation except where disclosure is required or permitted by law or when we use third party service providers to supply and support our business services, such as:

  • IT systems and email provider.
  • Couriers and warehousing
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

Your rights

Your rights under the GDPR are as follows:

  • To be informed: we must provide a privacy notice which should contain transparent information of how we process your data.
  • Right to access your information: you are entitled to know what information we hold about you and the reasons why.
  • Rectification of your data: if you think we are holding incorrect information on you, you may request that these details are updated.
  • Erasing your data: you can request for your details to be deleted, in line with the data protection legislation.
  • Restrict the processing of your data: you have the right to ask us not to process your personal data for marketing purposes.
  • Data portability: you have the right to request a copy of the data you have provided us, in a format that is reusable.
  • Object to processing your data: you have the right to object to us processing your data for customer profiling or marketing.
  • Automatic decision making and profiling: you have a right to object to us using your data in automated marketing and profiling.

Contact us for your data

To ask for your information to be amended or to request a copy of the information that we hold on you, please contact by email hello@originalhome.nl or contact us by regular mail at Data Protection Originalhome, Burgemeester Pabstlaan 10 B08, 2131 XE Hoofddorp, The Netherlands

Complaints

You have the right to complain about the processing of your personal data. To do this please use the contact details given above. If we are unable to resolve the issue you have the right to complain to the Information Commissioners Office.

Is your question not covered here?

We are happy to help! Please call us or send us an email and we will contact you as soon as possible.
+31(0)237857708 | hello@originalhome.nl